Emirates Judgment Enforcement
Case Study · Government · Arabic & English
My Role
My Role
UX/UI Team Lead
UX/UI Team Lead
Client
Client
Emirates Judgment Enforcement
Emirates Judgment Enforcement
Type
Type
UX · UI redesign
UX · UI redesign
Timeline
Timeline
Strategy
Research
UX/UI design
Design systems
Emirates Judgment Enforcement carries out court judgments on behalf of the courts. Its old website made people hunt for services and push through long, confusing requests, and it looked dated and fell short on mobile and in English. I led the UX/UI team that redesigned it around the services people come for, with simpler request flows, an execution portal and a new visual identity, in Arabic and English.
The Situation
Emirates Judgment Enforcement carries out court rulings on behalf of the courts, and its website is where people start when they need a ruling enforced.
01
The Situation
Emirates Judgment Enforcement carries out court rulings on behalf of the courts, and its website is where people start when they need a ruling enforced.
01
The Problem
The old experience hid its services, stretched requests across long confusing forms, looked dated and fell short on mobile and in English.
02
The Problem
The old experience hid its services, stretched requests across long confusing forms, looked dated and fell short on mobile and in English.
02
The Solution
Services moved up front as cards on the homepage, requests became short step by step flows, and execution files got their own portal.
03
The Solution
Services moved up front as cards on the homepage, requests became short step by step flows, and execution files got their own portal.
03
The Identity
A new visual identity that feels official and calm, designed in Arabic and English together.
04
The Identity
A new visual identity that feels official and calm, designed in Arabic and English together.
04
What Changed
A redesign built around what people come to do: find a service, send a request and follow their file.
Services
Up front
Up front
Requests
Step by step
Step by step
Execution files
One portal
One portal
Languages
Arabic & English
Arabic & English
What I Learned
Nobody visits an enforcement website for fun. They come to get something done, so the redesign had to get out of the way: put the services on the first screen, cut each request down to what matters, and make Arabic and English feel equally at home.
Emirates Judgment Enforcement
Case Study · Government · Arabic & English
My Role
My Role
UX/UI Team Lead
UX/UI Team Lead
Client
Client
Emirates Judgment Enforcement
Emirates Judgment Enforcement
Type
Type
UX · UI redesign
UX · UI redesign
Timeline
Timeline
Strategy
Research
UX/UI design
Design systems
Emirates Judgment Enforcement carries out court judgments on behalf of the courts. Its old website made people hunt for services and push through long, confusing requests, and it looked dated and fell short on mobile and in English. I led the UX/UI team that redesigned it around the services people come for, with simpler request flows, an execution portal and a new visual identity, in Arabic and English.
The Situation
Emirates Judgment Enforcement carries out court rulings on behalf of the courts, and its website is where people start when they need a ruling enforced.
01
The Situation
Emirates Judgment Enforcement carries out court rulings on behalf of the courts, and its website is where people start when they need a ruling enforced.
01
The Problem
The old experience hid its services, stretched requests across long confusing forms, looked dated and fell short on mobile and in English.
02
The Problem
The old experience hid its services, stretched requests across long confusing forms, looked dated and fell short on mobile and in English.
02
The Solution
Services moved up front as cards on the homepage, requests became short step by step flows, and execution files got their own portal.
03
The Solution
Services moved up front as cards on the homepage, requests became short step by step flows, and execution files got their own portal.
03
The Identity
A new visual identity that feels official and calm, designed in Arabic and English together.
04
The Identity
A new visual identity that feels official and calm, designed in Arabic and English together.
04
What Changed
A redesign built around what people come to do: find a service, send a request and follow their file.
Services
Up front
Up front
Requests
Step by step
Step by step
Execution files
One portal
One portal
Languages
Arabic & English
Arabic & English
What I Learned
Nobody visits an enforcement website for fun. They come to get something done, so the redesign had to get out of the way: put the services on the first screen, cut each request down to what matters, and make Arabic and English feel equally at home.
Emirates Judgment Enforcement
Case Study · Government · Arabic & English
My Role
My Role
UX/UI Team Lead
UX/UI Team Lead
Client
Client
Emirates Judgment Enforcement
Emirates Judgment Enforcement
Type
Type
UX · UI redesign
UX · UI redesign
Timeline
Timeline
Strategy
Research
UX/UI design
Design systems
Emirates Judgment Enforcement carries out court judgments on behalf of the courts. Its old website made people hunt for services and push through long, confusing requests, and it looked dated and fell short on mobile and in English. I led the UX/UI team that redesigned it around the services people come for, with simpler request flows, an execution portal and a new visual identity, in Arabic and English.
The Situation
Emirates Judgment Enforcement carries out court rulings on behalf of the courts, and its website is where people start when they need a ruling enforced.
01
The Situation
Emirates Judgment Enforcement carries out court rulings on behalf of the courts, and its website is where people start when they need a ruling enforced.
01
The Problem
The old experience hid its services, stretched requests across long confusing forms, looked dated and fell short on mobile and in English.
02
The Problem
The old experience hid its services, stretched requests across long confusing forms, looked dated and fell short on mobile and in English.
02
The Solution
Services moved up front as cards on the homepage, requests became short step by step flows, and execution files got their own portal.
03
The Solution
Services moved up front as cards on the homepage, requests became short step by step flows, and execution files got their own portal.
03
The Identity
A new visual identity that feels official and calm, designed in Arabic and English together.
04
The Identity
A new visual identity that feels official and calm, designed in Arabic and English together.
04
What Changed
A redesign built around what people come to do: find a service, send a request and follow their file.
Services
Up front
Up front
Requests
Step by step
Step by step
Execution files
One portal
One portal
Languages
Arabic & English
Arabic & English
What I Learned
Nobody visits an enforcement website for fun. They come to get something done, so the redesign had to get out of the way: put the services on the first screen, cut each request down to what matters, and make Arabic and English feel equally at home.