Let's talkLet's talk

Dubai Courts

Case Study · Government · Arabic & English

My Role
My Role

UX/UI Lead

UX/UI Lead

Client
Client

Dubai Courts

Dubai Courts

Type
Type

UX strategy · Product design

UX strategy · Product design

Timeline
Timeline

  • Strategy

  • Research

  • UX/UI design

  • Design systems

01Introduction

Dubai Courts manages execution cases, the work of carrying out a judgment after the court rules.

As UX/UI Lead, I led the design of a modern execution system that brings case information, judicial actions and citizen services into one connected experience, with AI assistance to support judges.

Judicial workflowsThree user groupsAI assistance
ClientDubai Courts
RoleUX/UI Lead
ScopeUX strategy · Product design · Team leadership · Design system
PlatformWeb application
DomainGovernment · Legal technology
02My role & leadership

I led the experience from complexity to clarity, turning complicated judicial procedures into clear, actionable workflows for judges, employees and citizens.

Led the UX/UI direction and design team
Structured case information and workflows
Designed around judges, employees and citizens
Established a unified design system
Explored AI assistance for case review
03The problem

An outdated, slow and fragmented system made managing execution cases harder than it should be.

01
Employees

Couldn't find everything in one place

02
Judges

Struggled to review requests and act on time

03
Citizens

No simple way to see decisions

01
File opened
An execution file starts after a judgment
02
Information gatheredHigh friction
Case details spread across separate systems
03
Requests reviewedHigh friction
Judges slow to review and act on requests
04
Sessions held
Parties had to attend in person
05
Decisions sharedHigh friction
Citizens had no simple way to follow updates
Scattered information

No single view of an execution file

High friction
Slow judicial action

Requests waited too long for a decision

High friction
No access for citizens

Decisions and updates stayed out of reach

High friction
Offline payments

Amounts couldn't be settled online

Offline
Bring everything together in one clear, connected experience.
Mapping the problem
Where the old system broke
Employees
Information spread across separate systemsNo single view of an execution file
Judges
Slow to review incoming requestsHard to act on time
Citizens
No simple access to decisionsPayments only in person
OutdatedSlowFragmented
04What we aimed to change
01Every case detail in one place for employees
02Faster review and action for judges
03Decisions, updates and online payments for citizens
04Real-time updates across every party
The connected workflow
One file, from request to resolution
Request
Urgent firstCase detailsPrevious actionsParties
Judge's decision
Employees updatedCitizens updated
Paid online
Real-time, for every party
05One connected execution experience
01
Judges' priority view

Urgent files first, decided in place.

Delayed paymentsSettlement requestsTravel-ban requests
02
One execution file

Every case detail in one place.

PartiesRequestsDecisionsPayments
03
Citizen access

Follow the case without a visit.

DecisionsUpdatesOnline payment
04
Real-time updates

Every party sees changes as they happen.

JudgesEmployeesCitizens
05
Remote proceedings

Sessions without a courtroom.

Meeting linksJudge calendar
06
Assets & actions

The case and the measure, side by side.

Asset holdTravel ban
Before and after
Designed for three people at once
BeforeAfterJudgesRequests waited too longUrgent files first, decided in placeEmployeesDetails across separate systemsEvery case detail in one fileCitizensHad to attend and pay in personUpdates, sessions and payments online
06AI-powered judicial assistance
01Case summariesThe situation at a glance, without reading every detail.
02Context-aware recommendationsPossible next steps based on the case and earlier proceedings.
03Action supportThe available actions, and the steps to take them.
Decision support. Every judicial decision stays with the judge.
AI judicial assistance
The AI suggests. The judge decides.
Case informationPrevious actions
AI assistant
Case summaryRecommendationsAction support
Judge decides
07Design impact

A unified execution experience.

Built around every party.

01
Judges

A structured, prioritised workload with AI support.

02
Employees

The full picture of every file in one place.

03
Citizens

Decisions, updates and payments online.

Case information + Judicial actions + Real-time updates + Online payments + AI assistance
Thank you
Return to All Case Studies

Fouad Gomaa

fouad.muhammed.g@gmail.com

+20 100 053 2538

LinkedIn

All rights reserved,

Portfolio © 2026

Let's talkLet's talk

Dubai Courts

Case Study · Government · Arabic & English

My Role
My Role

UX/UI Lead

UX/UI Lead

Client
Client

Dubai Courts

Dubai Courts

Type
Type

UX strategy · Product design

UX strategy · Product design

Timeline
Timeline

  • Strategy

  • Research

  • UX/UI design

  • Design systems

01Introduction

Dubai Courts manages execution cases, the work of carrying out a judgment after the court rules.

As UX/UI Lead, I led the design of a modern execution system that brings case information, judicial actions and citizen services into one connected experience, with AI assistance to support judges.

Judicial workflowsThree user groupsAI assistance
ClientDubai Courts
RoleUX/UI Lead
ScopeUX strategy · Product design · Team leadership · Design system
PlatformWeb application
DomainGovernment · Legal technology
02My role & leadership

I led the experience from complexity to clarity, turning complicated judicial procedures into clear, actionable workflows for judges, employees and citizens.

Led the UX/UI direction and design team
Structured case information and workflows
Designed around judges, employees and citizens
Established a unified design system
Explored AI assistance for case review
03The problem

An outdated, slow and fragmented system made managing execution cases harder than it should be.

01
Employees

Couldn't find everything in one place

02
Judges

Struggled to review requests and act on time

03
Citizens

No simple way to see decisions

01
File opened
An execution file starts after a judgment
02
Information gatheredHigh friction
Case details spread across separate systems
03
Requests reviewedHigh friction
Judges slow to review and act on requests
04
Sessions held
Parties had to attend in person
05
Decisions sharedHigh friction
Citizens had no simple way to follow updates
Scattered information

No single view of an execution file

High friction
Slow judicial action

Requests waited too long for a decision

High friction
No access for citizens

Decisions and updates stayed out of reach

High friction
Offline payments

Amounts couldn't be settled online

Offline
Bring everything together in one clear, connected experience.
Mapping the problem
Where the old system broke
Employees
Information spread across separate systemsNo single view of an execution file
Judges
Slow to review incoming requestsHard to act on time
Citizens
No simple access to decisionsPayments only in person
OutdatedSlowFragmented
04What we aimed to change
01Every case detail in one place for employees
02Faster review and action for judges
03Decisions, updates and online payments for citizens
04Real-time updates across every party
The connected workflow
One file, from request to resolution
Request
Urgent firstCase detailsPrevious actionsParties
Judge's decision
Employees updatedCitizens updated
Paid online
Real-time, for every party
05One connected execution experience
01
Judges' priority view

Urgent files first, decided in place.

Delayed paymentsSettlement requestsTravel-ban requests
02
One execution file

Every case detail in one place.

PartiesRequestsDecisionsPayments
03
Citizen access

Follow the case without a visit.

DecisionsUpdatesOnline payment
04
Real-time updates

Every party sees changes as they happen.

JudgesEmployeesCitizens
05
Remote proceedings

Sessions without a courtroom.

Meeting linksJudge calendar
06
Assets & actions

The case and the measure, side by side.

Asset holdTravel ban
Before and after
Designed for three people at once
BeforeAfterJudgesRequests waited too longUrgent files first, decided in placeEmployeesDetails across separate systemsEvery case detail in one fileCitizensHad to attend and pay in personUpdates, sessions and payments online
06AI-powered judicial assistance
01Case summariesThe situation at a glance, without reading every detail.
02Context-aware recommendationsPossible next steps based on the case and earlier proceedings.
03Action supportThe available actions, and the steps to take them.
Decision support. Every judicial decision stays with the judge.
AI judicial assistance
The AI suggests. The judge decides.
Case informationPrevious actions
AI assistant
Case summaryRecommendationsAction support
Judge decides
07Design impact

A unified execution experience.

Built around every party.

01
Judges

A structured, prioritised workload with AI support.

02
Employees

The full picture of every file in one place.

03
Citizens

Decisions, updates and payments online.

Case information + Judicial actions + Real-time updates + Online payments + AI assistance
Thank you
Return to All Case Studies

Fouad Gomaa

fouad.muhammed.g@gmail.com

+20 100 053 2538

LinkedIn

All rights reserved,

Portfolio © 2026

Menu

Dubai Courts

Case Study · Government · Arabic & English

My Role
My Role

UX/UI Lead

UX/UI Lead

Client
Client

Dubai Courts

Dubai Courts

Type
Type

UX strategy · Product design

UX strategy · Product design

Timeline
Timeline

  • Strategy

  • Research

  • UX/UI design

  • Design systems

01Introduction

Dubai Courts manages execution cases, the work of carrying out a judgment after the court rules.

As UX/UI Lead, I led the design of a modern execution system that brings case information, judicial actions and citizen services into one connected experience, with AI assistance to support judges.

Judicial workflowsThree user groupsAI assistance
ClientDubai Courts
RoleUX/UI Lead
ScopeUX strategy · Product design · Team leadership · Design system
PlatformWeb application
DomainGovernment · Legal technology
02My role & leadership

I led the experience from complexity to clarity, turning complicated judicial procedures into clear, actionable workflows for judges, employees and citizens.

Led the UX/UI direction and design team
Structured case information and workflows
Designed around judges, employees and citizens
Established a unified design system
Explored AI assistance for case review
03The problem

An outdated, slow and fragmented system made managing execution cases harder than it should be.

01
Employees

Couldn't find everything in one place

02
Judges

Struggled to review requests and act on time

03
Citizens

No simple way to see decisions

01
File opened
An execution file starts after a judgment
02
Information gatheredHigh friction
Case details spread across separate systems
03
Requests reviewedHigh friction
Judges slow to review and act on requests
04
Sessions held
Parties had to attend in person
05
Decisions sharedHigh friction
Citizens had no simple way to follow updates
Scattered information

No single view of an execution file

High friction
Slow judicial action

Requests waited too long for a decision

High friction
No access for citizens

Decisions and updates stayed out of reach

High friction
Offline payments

Amounts couldn't be settled online

Offline
Bring everything together in one clear, connected experience.
Mapping the problem
Where the old system broke
Employees
Information spread across separate systemsNo single view of an execution file
Judges
Slow to review incoming requestsHard to act on time
Citizens
No simple access to decisionsPayments only in person
OutdatedSlowFragmented
04What we aimed to change
01Every case detail in one place for employees
02Faster review and action for judges
03Decisions, updates and online payments for citizens
04Real-time updates across every party
The connected workflow
One file, from request to resolution
Request
Urgent firstCase detailsPrevious actionsParties
Judge's decision
Employees updatedCitizens updated
Paid online
Real-time, for every party
05One connected execution experience
01
Judges' priority view

Urgent files first, decided in place.

Delayed paymentsSettlement requestsTravel-ban requests
02
One execution file

Every case detail in one place.

PartiesRequestsDecisionsPayments
03
Citizen access

Follow the case without a visit.

DecisionsUpdatesOnline payment
04
Real-time updates

Every party sees changes as they happen.

JudgesEmployeesCitizens
05
Remote proceedings

Sessions without a courtroom.

Meeting linksJudge calendar
06
Assets & actions

The case and the measure, side by side.

Asset holdTravel ban
Before and after
Designed for three people at once
BeforeAfterJudgesRequests waited too longUrgent files first, decided in placeEmployeesDetails across separate systemsEvery case detail in one fileCitizensHad to attend and pay in personUpdates, sessions and payments online
06AI-powered judicial assistance
01Case summariesThe situation at a glance, without reading every detail.
02Context-aware recommendationsPossible next steps based on the case and earlier proceedings.
03Action supportThe available actions, and the steps to take them.
Decision support. Every judicial decision stays with the judge.
AI judicial assistance
The AI suggests. The judge decides.
Case informationPrevious actions
AI assistant
Case summaryRecommendationsAction support
Judge decides
07Design impact

A unified execution experience.

Built around every party.

01
Judges

A structured, prioritised workload with AI support.

02
Employees

The full picture of every file in one place.

03
Citizens

Decisions, updates and payments online.

Case information + Judicial actions + Real-time updates + Online payments + AI assistance
Thank you
Return to All Case Studies

Fouad Gomaa

fouad.muhammed.g@gmail.com

+20 100 053 2538

LinkedIn

All rights reserved,

Portfolio © 2026